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St George Health Centre, Bellevue Road, St George, Bristol BS5 7PH

Tel. 0117 9612161   Fax 0117 9618761


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Suggestions, Praise & Complaints

Please contact us if you have any feedback regarding the Practice's services.  We would particularly like to know where you feel the practice or staff have excelled in the service provided as it is key for us to build on areas that patients particularly appreciate.  

You can contact us by phone, fax or letter using the contact details above, or
We have a Patient Participation Reference Group (PRG) with whom we consult regarding changes/improvement to services.  If you would like to be part of this group please email our Reception Manager or notify reception staff who will pass your details on.

Our latest Local Patient Participation Report details issues raised by the PRG and other patients, together with PRG-agreed actions to be taken as a result.

If you would like to make an official complaint please see our Complaints Procedure which explains the process to follow.  We believe this will give us the best chance of putting right whatever has gone wrong and provide an opportunity to improve our practice. 

If you would like assistance in following the complaints procedure, or you can not raise your complaint with us or you are dissatisfied with the outcome of our investigation,  contact Bristol/South Glos NHS Complaints Advocacy on tel. 0808 808 5252 or email NHScomplaints@thecareforum.org.uk   This is part of Healthwatch Bristol:

Healthwatch Bristol


page updated : 11-09-2014 .

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